Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information Provided by You: We collect names; phone numbers; email addresses; flight details (flight number, arrival time); hotel/destination addresses; and other similar information necessary to fulfill your booking.
• Payment Data: We do not collect or store your credit card information directly online. All online payments are processed securely by our trusted third-party payment processors. For cash payments, no financial data is recorded.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below, in reliance on our legitimate business interests and contractual obligations.

• To fulfill and manage your bookings: We use your information to arrange and confirm transfers, tours, and requests made via the website.
• To communicate with you: Providing updates on your driver's arrival, ride delays, or changes to your booking via WhatsApp, SMS, or Email.
• To request feedback: We may use your information to contact you about your experience and use of our website and services.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers (Drivers): We share your Name, Phone Number, and Pick-up Location with our assigned drivers strictly to execute the transfer service you booked.
• Legal Obligations: We may disclose your information where legally required to comply with applicable law, governmental requests, judicial proceedings, or court orders.

4. Data Security

We have implemented appropriate technical and organizational security measures to protect any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Privacy Rights

Depending on your location, you may have rights under privacy laws (such as GDPR for EEA residents or Egyptian Consumer Protection Law) that grant you greater access to and control over your personal information.

• The right to request access and obtain a copy of your personal information.
• The right to request rectification or erasure.
• The right to restrict the processing of your personal information.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible. We encourage you to review this policy frequently to stay informed of how we are protecting your information.